Privacy Policy

Last Updated: [August 19, 2026]

1. Introduction

Welcome to [Ghost Studios] (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal data you share with us when you visit [ghoststudios.org] (the “Site”).

This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal information.

2. Information We Collect

Because our site processes orders, delivers email updates, and utilizes analytics, we collect several types of information from and about our users:

A. Personal Identification Information

  • Contact & Order Details: Name, billing address, shipping address, email address, phone number, and purchase history (collected when you place an order or create an account via WooCommerce).
  • Account Credentials: Username, display name, profile photos (processed via One User Avatar), and encrypted password.
  • Newsletter Subscriptions: Email address and mailing preferences (collected when you opt in to our MailPoet newsletter).
  • Comments & Communication: Name, email address, IP address, and browser agent string when you leave comments or interact with comment notifications.

B. Payment Information

We process payments securely through third-party gateways (Stripe). We do not store or capture full credit card numbers or sensitive payment details on our servers. All payment data is processed directly by Stripe in accordance with their privacy policies.

C. Technical & Usage Data

When you navigate our site, we automatically collect:

  • IP address, browser type and version, time zone setting, operating system, and platform.
  • Pages viewed, page response times, download errors, and length of visits.
  • Cache and performance log data (managed via LiteSpeed Cache and APCu Manager).

3. How We Use Your Information

We use the collected data for the following purposes:

  • Fulfilling Orders: Processing transactions, arranging shipping (via Printful), providing tracking numbers (via Advanced Shipment Tracking), and sending order confirmation emails.
  • Customer Support & Communications: Responding to inquiries, sending transactional emails (via WP Mail SMTP), and notifying users of comment replies.
  • Marketing: Sending newsletters and promotional materials (only if you have opted in via MailPoet).
  • Analytics & Performance: Monitoring site traffic, user interaction, and overall site performance (via Google Site Kit and Yoast SEO).
  • Security & Spam Prevention: Protecting our site against automated spam, brute force attacks, and fraudulent activity (via Advanced Google reCAPTCHA).

4. How We Share Your Information

We do not sell, trade, or rent your personal identification information to third parties. We share data only with trusted service providers necessary to operate our website and serve you:

  • E-Commerce & Print-on-Demand: Printful receives recipient name, shipping address, and item details to fulfill and ship your orders.
  • Payment Processors: Stripe receives order totals and payment tokens to safely process payments.
  • Hosting Provider: Namecheap hosts our website files and database securely.
  • Email & Communication Services: MailPoet and your configured SMTP provider (via WP Mail SMTP) process email lists and transactional emails.
  • Analytics & Search Engines: Google Site Kit receives anonymized web interaction data to generate performance insights.
  • Legal Requirements: We may disclose information if required by law or to respond to valid legal processes.

5. Cookies and Tracking Technologies

Our site uses cookies (small text files stored on your device) to enhance your browsing experience:

  • Essential Cookies: Necessary for the website to function, including keeping items in your WooCommerce cart and maintaining logged-in sessions.
  • Security Cookies: Provided by Google reCAPTCHA to prevent spam and verify human visitors.
  • Analytics Cookies: Provided by Google Analytics (via Site Kit) to help us understand site usage patterns.

You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable cookies, some parts of this website may become inaccessible or fail to function properly.

6. Data Security

We implement robust administrative and technical security measures to protect your personal information:

  • Our website uses SSL/TLS encryption for all data transmitted between your browser and our server.
  • Backend site performance, caching, and database logs are restricted and managed securely (via LiteSpeed Cache and server-level controls).
  • Access to personal customer data is strictly limited to authorized personnel and necessary integrations.

7. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access & Portability: Request a copy of the personal data we hold about you.
  • Correction: Request that we correct inaccurate or incomplete personal information.
  • Deletion (“Right to be Forgotten”): Request that we erase your personal data, subject to legal obligations (e.g., retaining sales records for tax purposes).
  • Opt-Out: Unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link at the bottom of any MailPoet email.

To exercise any of these rights, please contact us at [info@ghoststudios.org].

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of every site you visit.

9. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or our data practices, please contact us at: